WORKSPACE
Workspace: AI-Powered Boost for Your Call Centers
A centralized environment for agents and AI assistants: calls, messages, real-time suggestions, and complete conversation analytics.
AI Hint:
Offer a 10% discount on the next order
AI Hint:
Confirm the delivery address
Trusted by industry leaders and fast-growing companies
CORE FEATURES
All Communications in One Place
Inbound & Outbound Calls
Agents can make and receive calls directly in Workspace.
SMS & Messaging
Full messaging capabilities from one interface.
Hidden AI Participant
AI joins conversations invisibly and provides hints.
AI as a Caller
AI can independently handle outbound and inbound calls.
REAL-TIME ASSIST
AI that's always by your side
AI analyzes the conversation in real time
Hints arrive at the right moment
Agents work faster and more confidently
AI
AI Assistant
Active
AI Hint:
Offer a 10% discount
AI Hint:
Confirm the delivery address
AI Hint:
Suggest additional services
CONVERSATION INTELLIGENCE
Every conversation under control
Interaction Details
Instant call transcription right during the conversation
Live
Smart Summaries
AI creates a recap and highlights key agreements
Premium plan
2:00 PM
Weekly callback
Call Analytics
Detailed analytics and real-time call metrics
Call Duration
8:45
Sentiment
Tone: Positive
~ 0.7 s
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