We are thrilled to announce our strategic partnership between Monobot CX — the AI-powered voice and chat agent platform — and Declar.ai — a cutting-edge solution for automating customs declarations and logistics processes. Together, we are delivering a powerful toolset that transforms how brokerage and logistics companies operate — from intelligent duty and tariff calculations to a 24/7 conversational assistant for clients and staff.
Why Declar.ai is the ideal partner
Declar.ai offers an advanced AI platform tailored for customs and logistics tasks:
- Automatic duty, tax and tariff calculations, HS-code classification, and document processing for imports and exports.
- Rapid deployment with minimal technical integration required—letting companies get started quickly.
- Strong compliance credentials: up-to-date regulations, accuracy and security built-in.
- Significant savings in time and resources: automating previously manual processes across the supply chain.
How Monobot CX enhances this solution
Monobot CX serves as the “intelligent front office” for Declar.ai and your clients:
- A 24/7 chat and voice assistant that handles customer, broker and internal staff queries efficiently.
- Seamless integrations with CRM, ERP and other systems—Monobot becomes the connective layer between user, service team and Declar.ai workflows.
- Real-time analytics: track what users ask, how workflows perform and continuously optimise customer experience and process efficiency.
Benefits for a brokerage company
With the Monobot CX + Declar.ai partnership, your company gains:
- Reduced operational costs: less manual labour, fewer errors—thanks to automation with Declar.ai and Monobot’s client/staff interfaces.
- Improved client experience: rapid responses, fewer delays, support available around the clock—boosting satisfaction and loyalty.
- Higher accuracy and compliance: Declar.ai handles complex duty/tariff logic and HS-code classification; Monobot ensures consistent, quality communication and follow-up.
- Scalable operations: automation enables handling greater volume without proportional increases in headcount.
- Competitive advantage: brokers that leverage these technologies position themselves as advanced, reliable and client-centric in a demanding market.
Use-case scenarios
- A client asks via chat: “What will the duty be for an electronics shipment?” Monobot collects relevant details, forwards them to Declar.ai, receives the duty calculation and returns the result in minutes.
- A staff member receives a query: “I need the HS-code for a new product type.” Monobot guides them to provide the data, triggers Declar.ai classification and presents the decision immediately.
- Document workflows: invoices or transport notes are uploaded, Declar.ai classifies and calculates duties/taxes, Monobot notifies the client that the declaration is ready or forwards them to a human agent if needed.
Conclusion
The partnership between Monobot CX and Declar.ai marks a new chapter in digital automation for brokerage and logistics firms. If your goal is to:
- shorten the declaration processing time,
- increase calculation and classification accuracy,
- enhance your client service,
- automate routine tasks and scale your business—
then our combined solution is ready to support you.
Ready to take the next step? Visit Monobot.ai today to request a demonstration and discuss how we can tailor the solution for your company.