Discover how artificial intelligence is transforming customer service and what the future holds for AI-powered support systems.

Explore how artificial intelligence is transforming the workplace, creating new opportunities, and reshaping traditional employment models.

A comprehensive guide to developing and implementing an effective AI business strategy that drives innovation and competitive advantage.

Explore how artificial intelligence is fundamentally transforming customer experience, enabling personalized, efficient, and seamless interactions.

Discover how AI-powered chatbots are revolutionizing customer service and transforming business operations across industries in 2024.

A comprehensive guide to successful digital transformation, covering strategy, implementation, and best practices for business success.

Learn the essential best practices for implementing business process automation to improve efficiency, reduce costs, and enhance customer experience.

The restaurant industry has always been about customer experience, and in today’s digital world, staying ahead means embracing new technologies. One of the most exciting advancements in recent years is the rise of conversational AI chatbots. These smart assistants are changing the way restaurants interact with customers, handle reservations, and boost efficiency. If you’re in […]

In the ever-evolving landscape of the IT industry, efficiency and agility are paramount. IT companies constantly juggle multiple tasks, from project management and client communication to technical support and data management. This is where a virtual assistant becomes a game-changer. Whether it’s an AI-powered virtual assistant or a remote virtual assistant, businesses can optimize their […]

Our mission is to humanize AI driven customer engagements. Eccentex and Monobot.ai proudly announce the availability of their jointly supported industry first caseintelligence.ai, Eccentex Virtual Assistant (EVA) – that can support customers just like a human agent. Customers can get their questions answered through chat or voice quickly and accurately. They can schedule and reschedule appointments based on the company resources […]