AI Voice Technology Insights & Updates

Discover the latest insights on AI technology, business automation, and customer experience. Expert articles on chatbots, digital transformation, and AI strategy.

Model Selection for Voicebots: How to Choose the Right Stack

How to choose models for a voicebot: speech recognition, LLM, and speech synthesis, with latency targets, routing, test plans, and U.S. compliance checks.

Latest Posts

Nov 13, 2025

Real Use Case: AI Agent in the Loop

How an AI Voice Agent Transformed a Transportation Business The Challenge Recently, we encountered an interesting case that perfectly illustrates the value of AI agents in real-world operations. A customer, who owns a bus charter company in California, reached out to the Monobot team with a very relatable problem. As both the owner and a driver, he…

Visual workflow diagram of Monobot Flows building no-code AI agents for business automation

Oct 30, 2025

Monobot Flows: AI Agents for Any Business

We’re excited to dive into a detailed walkthrough of Monobot Flows — the no-code automation engine inside the Monobot CX platform that empowers businesses to build intelligent voice and chat agents with custom workflows. (Watch the original webinar here: Monobot Flows Explained YouTube) What are Monobot Flows? Monobot Flows are visual workflow builders that allow…

Strategic partnership between Monobot CX and Declar.ai for automating customs brokerage services

Oct 14, 2025

Monobot + Declar: Smarter Customs Automation

We are thrilled to announce our strategic partnership between Monobot CX — the AI-powered voice and chat agent platform — and Declar.ai — a cutting-edge solution for automating customs declarations and logistics processes. Together, we are delivering a powerful toolset that transforms how brokerage and logistics companies operate — from intelligent duty and tariff calculations…